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Senior Communications Manager

Marketing Group
;+
0
more
Atlanta, GA
Full time
Atlanta, GA

About Cardlytics

Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

Role Summary

Cardlytics is looking for a Senior Communications Manager to lead day‑to‑day internal and external communications, reporting into the People organization. This role will serve as a key communications partner to leadership, helping shape and deliver the company narrative across employees, media, and external stakeholders.

This is a hands-on senior individual contributor role responsible for telling the story of Cardlytics during an important period of focus and execution. The ideal candidate is a versatile communicator who can move seamlessly between executive messaging, employee communications, media relations, and strategic narrative development.

You will partner closely with the CEO, executive team, and People organization to ensure the company’s strategy, culture, and business priorities are communicated clearly, consistently, and credibly inside and outside the company.

Key Responsibilities

Leadership & Internal Communications

  • Serve as a communications partner to the leadership team.

  • Develop and manage internal communications that promote transparency, alignment, and engagement.

  • Craft executive messaging for All Hands meetings, company announcements, organizational updates, and cultural initiatives.

  • Manage internal channels and intranet content to ensure accuracy, consistency, and relevance.

  • Help establish communication standards that reinforce clarity and alignment across the organization.

External Communications

  • Support PR strategy and external storytelling that amplifies Cardlytics’ business priorities and brand presence.

  • Build and manage relationships with key media, respond to press inquiries, and proactively pitch thought leadership opportunities.

  • Prepare high-impact materials including press releases, blogs, executive bylines, and key announcements.

  • Partner with Investor Relations and Finance on earnings communications and major corporate milestones.

  • Monitor coverage and industry trends to identify opportunities and help mitigate potential risks.

Digital & Corporate Presence

  • Oversee day‑to‑day content for social channels to ensure consistency with brand and leadership communications.

  • Partner with creative and development teams to maintain a cohesive, engaging corporate presence.

  • Manage communication templates, content updates, and design partnerships as needed.

You Are

  • A strategic storyteller and experienced communicator who excels at both planning and execution.

  • A trusted partner to leadership, offering a clear, candid perspective on messaging and narrative.

  • A strong writer who simplifies complex topics for diverse audiences.

  • Highly organized and proactive, able to manage multiple high-visibility projects in a fast-paced environment.

  • A collaborative partner who quickly builds trust across teams.

You Have

  • 7+ years of experience in corporate communications (in‑house or agency).

  • Experience in public or high‑growth technology companies.

  • Proven success managing media relations and press outreach.

  • A strong portfolio showcasing internal communications, executive messaging, and external content.

  • Familiarity with investor or financial communications (plus).

  • Experience managing corporate web or social channels (plus).

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Senior Analyst

Analytics Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Position 

As a Senior Analyst on our Publisher Analytics team, you will provide actionable customer insights for our financial institutions and other publisher partners. You will work closely with key financial institution partners and regularly meet with their representatives to showcase the value and opportunities of the Cardlytics platform. You will work closely with your FI partnership counterparts in translating questions from the FIs into appropriate problem statements, developing robust solutions by analyzing large purchase/engagement datasets and presenting findings to influence future strategies and decisions.

 

You will 

  • Deliver compelling analytics for some of the largest financial institutions in the US, addressing questions about the engagement of their customers, and proving the value that our program delivers  

  • Work with large datasets in a fast-paced environment using SQL, Python, Databricks, Tableau, and other tools 

  • Craft engaging analytic stories to drive home the impact of Publisher engagement and value, both from a consumer as well as financial institution perspective 

  • Mine purchase data to understand customer spending habits, competitive landscapes and customer journeys 

  • Develop and standardize new analytic approaches around customer life cycle value, measurement plans, cadence testing, optimized cadence of offers, and repeatable self-service tools for internal and external consumption


You have

  • Advanced Analytics and Design of Experiments 4+ years in a Marketing Analytics, Risk Analytics, Loyalty Analytics, and/or Analytics Consulting role 

  • Interpreting analytical results and transforming them into actionable insights and working with the Partner teams to develop an implementation plan 

  • Client-facing roles as a subject matter expert with the ability to present to both a non-technical marketer or a data/statistics professional 

  • Thriving under pressure in an unstructured, fast-paced environment 

  • A degree in Statistics, Engineering, Mathematics, Decision Science, Market Research or similar fields 


You are

  • A collaborator who will partner across publisher and internal organizational lines to drive go-to-market strategies and expand adoption of Cardlytics solutions by our banks and their customers. 

  • Results oriented and can manage the day-to-day bank strategic support needs across portfolios and ensure strategies are actioned into results. 

  • Curious and always go beyond what is happening to discover why. 

  • An effective communicator with a solution-oriented mindset. 

  • A strategic thinker who focuses on integrating current initiatives in the bank and ideating on future solutions for bank and other clients 

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Analytics Manager

Analytics Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Position

Cardlytics is seeking an Analytics Manager to join our Advertiser Analytics Existing Business team, reporting to the Director, Analytics. As an Analytics Manager on our Advertiser Analytics team, you will go beyond basic data mining to provide actionable customer insights for our clients. You will lead the analytics relationship with key client partners and regularly meet with their representatives to showcase the value and opportunities of the Cardlytics platform. You will act as a trainer and mentor to junior analysts as well as a subject matter expert on Advertiser Analytics. You will work closely with your Partner Team counterparts in translating questions from the customers into appropriate problem statements, developing robust solutions by analyzing large purchase/engagement datasets and presenting findings to influence future strategies and decisions.

You will  

  • Work on problems affecting some of the fastest growing consumer businesses in the US by leveraging our unique whole-wallet transaction data set

  • Work with large datasets in a fast-paced environment using SQL, Python, Databricks, Tableau, and other tools 

  • Craft engaging analytic stories to drive home the impact of customer engagement and value, both from a consumer as well as consumer business perspective 

  • Mine purchase data to understand customer spending habits, competitive landscapes and customer journeys 

  • Develop and standardize new analytic approaches around customer life cycle value, measurement plans, cadence testing, optimized cadence of offers, and repeatable self-service tools for internal and external consumption

You have

  • 5+ years in a Marketing Analytics, Risk Analytics, Loyalty Analytics, and/or Analytics Consulting role including experience as a project lead 

  • Interpreting analytical results and transforming them into actionable insights and working with the Client teams to develop an implementation plan 

  • Client-facing roles as a subject matter expert with the ability to present to both a non-technical marketer or a data/statistics professional 

  • A degree in Statistics, Engineering, Mathematics, Decision Science, Market Research or similar fields 

You are

  • A collaborator who will partner across customer and internal organizational lines to drive go-to-market strategies and expand adoption of Cardlytics solutions by our advertisers and their customers. 

  • Results oriented and can manage the day-to-day customer strategic support needs across portfolios and ensure strategies are actioned into results. 

  • Curious and always go beyond what is happening to discover why. 

  • An effective communicator with a solution-oriented mindset. 

  • A strategic thinker who focuses on integrating current initiatives in the customer and ideating on future solutions for customers and other clients 

  • A leader who can mentor more junior team members on soft and technical skills

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Partner Lead- New Business Sales

Sales Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Team
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Position
Cardlytics is looking for a Partner Lead to join our fast-growing advertising business. In this role you will leverage purchase insights to help advertisers identify opportunities to increase market share, drive sales, and measure the impact of their investment in true ROI. We are looking for high-performing sales leaders that bring positivity to the table, helping to set the tone and culture for what great looks like! In this role you must be adept at leveraging data driven insights and a consultative sales approach to produce results. You are tired of the same old mousetrap for ads and are passionate about selling solutions that make a significant and measurable impact on your customer's bottom line.

Cardlytics is seeking a Partner Lead to join our team, reporting to the Head of New Business.

You will

  • Bring a consultative, strategic approach to new business, paired with the drive and hunger to uncover and win high-value opportunities

  • Leverage customer purchase data to proactively align tailored solutions to new clients business needs, identifying business challenges and opportunities

  • Craft and confidently deliver compelling, data-driven sales presentations that position us as trusted advisors rather than vendors

  • Navigate complex stakeholder and budget landscapes to activate the right internal experts to drive a cohesive, enterprise-level team-selling approach

  • Develop and execute a data-informed strategy that drives new business, accelerates customer onboarding, and leverages in-market presence (e.g., conferences and events) to exceed revenue goals while positioning Cardlytics as an industry leader

  • Hold biweekly client check-ins and conduct ongoing discovery to stay aligned with evolving KPIs and collaboratively develop joint growth plans 

  • Cultivate client relationships while proactively identifying and engaging new stakeholders and decision-makers to accelerate business growth 
     

You have

  • Digital advertising experience, with 6+ years of successfully growing revenue through the development of long-term strategic partnerships

  • Proven ability to generate new pipeline, identifying high-value opportunities and executing targeted strategies to convert prospects into long-term clients

  • Data-driven selling experience, comfortable analyzing performance metrics, market trends, and basic statistical data to identify and pursue high-value prospects

  • Experience in executive-level influence, adept at engaging multiple stakeholders, aligning cross-functional teams, and navigating conflicting agendas to win new business

  • Established expertise in preparing and presenting business reviews that highlight measurable outcomes, leveraging financial acumen to communicate value and growth opportunities to senior client decision-makers

You are

  • A strategic, opportunity-focused seller who thrives on pursuing new business and closing high-value deals

  • A collaborator who will partner across external and internal teams to drive revenue and expand adoption of Cardlytics' solutions by our customers

  • Data driven and accountable for quarterly and annual revenue goals, pipeline management, and growth

  • Able to coordinate multiple resources, priorities, and deadlines, while keeping an eye on the strategic objective

  • A superior relationship builder and exceptional consultative seller with a passion and hunger to win

  • A strategic thinker who focuses on larger, longer-term issues and defines evolving future opportunities, integrating your client's initiatives and their implications

  • Curious and passionate for any opportunity to statistically prove the bottom-line profitability of advertising

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Principal Software Engineer, Tech Lead - Databricks Platform

Engineering Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Team

At Data Infrastructure, our goal is to streamline Cardlytics data consumption across the entire organization. We understand that accessible, reliable data underpins informed decision-making and innovative problem-solving. By partnering closely with product and engineering teams, we tailor our solutions to fit their specific workflow needs and make strategic investments in our Data Infrastructure to ensure swift access to data. Our approach is designed to not only simplify the way teams interact with data but also to accelerate time-to-insight, enabling Cardlytics teams to harness the full potential of their data for impactful outcomes.

About the Position

Cardlytics is seeking a Principal Software Engineer, Tech Lead - Databricks Platform to join the team, reporting to the Director Cloud & Data Infrastructure.

We are looking for an experienced technical leader to own and evolve our Databricks environment end-to-end on AWS. In this role, you will make administrative, design, and tactical decisions that shape how Analysts, ML Engineers, and Business stakeholders interact with data at Cardlytics. You will combine deep Databricks expertise with the ability to lead a small team, define platform standards, and act as the primary technical partner for diverse user groups across the organization.

Responsibilities

  • Platform Administration: Own day-to-day administration of the Databricks environment on AWS, including workspace configuration, cluster policies, user and group management, access controls, and cost governance.

  • Architecture & Design: Design and evolve the Cardlytics Databricks architecture; establish reference architectures and standards for batch, streaming, and ML workloads.

  • Governance & Security: Drive adoption of Unity Catalog for centralized RBAC, column-level security, data lineage, and metadata management; implement and maintain security best practices including encryption and audit logging.

  • Performance & Reliability: Monitor platform health, define SLAs, and lead performance tuning for Spark jobs, Delta tables, and SQL warehouses; own incident response and root-cause analysis.

  • User Enablement: Serve as the primary technical partner for Analysts, ML Engineers, and Business users; develop self-service guides, onboarding materials, and best-practice documentation to reduce friction across all user groups.

  • Infrastructure as Code: Own the CI/CD strategy for Databricks deployments using Terraform, GitHub Actions, and Databricks Asset Bundles; enforce DevOps practices across the team.

  • Leadership: Lead and mentor a small team of data/platform engineers; provide technical direction, drive engineering excellence, and manage the Databricks vendor relationship.

Minimum Qualifications

  • 7+ years of experience in data engineering or data platform roles, with at least 2 years in a technical lead or architecture capacity.

  • Deep, hands-on expertise with the Databricks platform: Delta Lake, Spark (PySpark), Databricks SQL, Unity Catalog, Workflows, and cluster management on AWS.

  • Proven experience designing and delivering Lakehouse architectures and large-scale ELT/ETL pipelines in production environments.

  • Proficiency in Infrastructure as Code tools, preferably Terraform.

  • Demonstrated experience supporting diverse stakeholder groups including Analysts, ML Engineers, and non-technical Business users.

  • Strong understanding of data governance, data modeling, and cloud security best practices.

  • Excellent communication and collaboration skills, with the ability to translate technical concepts for non-technical audiences.

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Partner Lead - Existing Accounts

Sales Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Position

Cardlytics is looking for a Partner Lead to join our fast-growing advertising business. They must be capable of developing strong relationships with their clients, deeply understanding their clients marketing objectives, creating and executing on strategic business plans to achieve those objectives, and ultimately maximizing the business opportunity for their clients and Cardlytics.

The Partner Lead is responsible for owning and growing a book of existing business. Within the Partner Lead’s book of business, their key focus areas will be maintaining and growing client and agency relationships, identifying and closing upsell opportunities, and managing annual renewals. They will also need to partner with internal stakeholders such as Analytics and Product to deliver effectively and efficiently on business plans and performance solutions. From a tactical standpoint, they will work in partnership with internal teams to ensure successful and accurate campaign implementation and contractual obligations are met.

Cardlytics is seeking a Partner Lead to join our team, reporting to the Industry Lead.

You will

  • Develop a business plan including strategies and tactics to grow existing accounts by deepening engagement with current stakeholders and identifying additional budget owners

  • Leverage customer purchase data to proactively align tailored solutions to business needs, identifying clients business challenges and opportunities

  • Apply your experience in sales to exceed quarterly and annual revenue targets

  • Hold biweekly client check-ins and conduct ongoing discovery to stay aligned with evolving KPIs

  • Utilize high-impact questioning to confirm solution alignment and proactively surface insights that help predict churn risk

  • Uncover business challenges and deliver measurable performance and ROI that positions our solutions as a profit-driving partner rather than a cost center

  • Build effective relationships with brand-side stakeholders at all levels, becoming a trusted advisor
     

You have

  • 6+ years of managing a book of business, driving strategic learning agendas, and building high value internal and external relationships

  • Experience in compelling data-backed storytelling and recommendations and experience managing forecasts and achieving goals

  • Data-driven selling experience, comfortable analyzing performance metrics, market trends, and basic statistical data to identify and pursue high-value prospects

  • Experience in executive-level influence, adept at engaging multiple stakeholders, aligning cross-functional teams, and navigating conflicting agendas to win new business

  • Established expertise in preparing and presenting business reviews that highlight measurable outcomes, leveraging financial acumen to communicate value and growth opportunities to senior client decision-makers

You are

  • A data-driven seller (preferably with marketing experience), comfortable with business performance metrics and basic statistical analysis

  • A superior relationship builder and exceptional consultative seller with a passion and hunger to win

  • A collaborator who will partner across external and internal teams to drive revenue and expand adoption of Cardlytics' solutions by our customers

  • Data driven and accountable for quarterly and annual revenue goals, pipeline management, and growth

  • Able to coordinate multiple resources, priorities, and deadlines, while keeping an eye on the strategic objective

  • A strategic thinker who focuses on larger, longer-term issues and defines evolving future opportunities, integrating your client's initiatives and their implications

  • Curious and passionate for any opportunity to statistically prove the bottom-line profitability of advertising

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Analytics Principal

Analytics Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Position

Cardlytics is seeking an Analytics Principal to join our Advertiser Analytics team. As an Analytics Principal on our Client Analytics team, you will be an advanced individual contributor, going beyond basic data mining to provide actionable customer insights for our clients and sales team. You will lead the analytics relationship with key client partners and regularly meet with their representatives to showcase the value and opportunities of the Cardlytics platform. You will act as a trainer and mentor to junior analysts as well as a deep subject matter expert on limited topics. You will work closely with your Cardlytic counterparts in translating questions from the customers and sales leads into appropriate problem statements, developing robust solutions by analyzing large purchase/engagement datasets and presenting findings to influence future strategies and decisions.

You will:

  • Work on problems affecting some of the fastest growing consumer businesses in the US by leveraging our unique whole-wallet transaction data set

  • Work with large datasets in a fast-paced environment using SQL, Python, R, Tableau, and other tools 

  • Craft engaging analytic stories to drive home the impact of customer engagement and value, both from a consumer as well as consumer business perspective 

  • Mine purchase data to understand customer spending habits, competitive landscapes and customer journeys 

  • Develop and standardize new analytic approaches around customer life cycle value, measurement plans, cadence testing, optimized cadence of offers, and repeatable self-service tools for internal and external consumption

You have:

  • Advanced Analytics and Design of Experiments 7+ years in a Marketing Analytics, Risk Analytics, Loyalty Analytics, and/or Analytics Consulting role including experience as a project lead 

  • Proficient in Python & SQL

  • Data Science experince

  • Interpreting analytical results and transforming them into actionable insights and working with the Partner teams to develop an implementation plan 

  • Client-facing roles as a subject matter expert with the ability to present to both a non-technical marketer or a data/statistics professional 

  • A degree in Statistics, Engineering, Mathematics, Decision Science, Market Research or similar fields 

You are: 

  • A collaborator who will partner across customer and internal organizational lines to drive go-to-market strategies and expand adoption of Cardlytics solutions by our advertisers and their customers. 

  • Able to work and manage projects independently

  • Results oriented and can manage the day-to-day customer strategic support needs across portfolios and ensure strategies are actioned into results. 

  • Curious and always go beyond what is happening to discover why. 

  • An effective communicator with a solution-oriented mindset. 

  • A strategic thinker who focuses on integrating current initiatives in the customer and ideating on future solutions for customers and other clients 

  • A leader who can mentor more junior team members on soft and technical skills

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Senior Counsel

Legal Group
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0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

Role Summary

Cardlytics is looking for a Senior Counsel to join our small, nimble, fast-paced Legal and Compliance department, reporting to the Assistant General Counsel.  The ideal candidate will be a detail-oriented, wildly intelligent attorney who is also a practical thinker, unafraid to keep the “big picture” in mind.  They must be passionate about ensuring that Cardlytics has a world-class legal department that can protect the company, drive business forward, and get deals done – and done well.  A great attitude, an ability to think fast and change with the business, and an appetite for doing something you’ve never done before are required. 

You will:

  • Support business units across the company, assisting stakeholders with a vast array of legal needs

  • Help develop new and improved processes and procedures to ensure that Cardlytics’ Legal and Compliance department is efficient, organized, and world-class

  • Promote the Legal and Compliance Department’s vision across the company, ensuring that our legal obligations are met, and the company is protected in every facet

  • Use your legal brain to identify solutions to complex problems – going beyond pointing out that a problem exists

  • Help navigate rapidly developing data privacy legislation to ensure that company’s policies and procedures remain ahead of the curve


You are:

  • A skilled attorney with a strong background who can provide high-caliber legal advice to your internal clients on an as needed basis

  • A well rounded legal professional who can wear multiple hats during the day (or the hour) and isn’t focused on sticking inside a predetermined box

  • A business-focused individual who wants to learn the nuances of the company inside and out, and who can use legal solutions to help the company grow

  • An effective communicator with an acute ability to explain sophisticated legal concepts to your colleagues across the organization

  • An approachable, people-oriented colleague who makes Cardlytians excited to include you – not let out a sigh when “Legal has to be involved”


You have:

  • At least 3-5 years of legal experience– dealing with complex legal issues and time spent at a top law firm with expertise in privacy and cybersecurity is a plus

  • Sizing up a legal document and spotting the issues, whether a simple sales contract or a multi-million-dollar agreement that will change the trajectory of the company

  • Influencing decisions at all levels and have a demonstrated ability to align stakeholders and teams on a common solution

  • Understanding complex business and technical concepts and consistently demonstrate good judgment when faced with difficult trade-offs

  • Managing competing business needs and finding creative solutions that address concerns of all stakeholders

  • Privacy or advertising law – preferred

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Senior Publisher Partnerships Director

Sales Group
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0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Team

Cardlytics is seeking a Senior Publisher Partnerships Director to join our team. As Cardlytics continues its growth in the industry, we are in search of an innovative and strategic business development leader with extensive experience to lead our partnerships with new publishers, including both financial and non-financial organizations. In this position, you will be responsible for developing and executing a comprehensive partnership strategy aimed at expanding our reach, improving customer satisfaction, and fostering loyalty.

About the Position
The Senior Publisher Partnerships Director will play a crucial role within our senior leadership team, actively contributing to Cardlytics' strategic growth initiatives. You will be instrumental in driving transformative results by serving as a motivator, mentor, visionary leader, trusted collaborator, and advocate for our organization, acting as a catalyst for change.

This role requires a hands-on leader who possesses the personal drive, passion, and enthusiasm necessary not only to comprehend but also to successfully navigate a high-growth business environment within a rapidly evolving and competitive landscape. If you are a forward-thinking and strategic leader ready to redefine the future of partnerships for Cardlytics, we encourage you to apply and become part of our exciting journey. 

You will

  • Lead the growth of a new business division, from the start, to drive company revenue through creative solutions and team building.

  • Foster and nurture strong relationships with key stakeholders at both potential and existing partner organizations, ensuring a high degree of collaboration and satisfaction.

  • Lead negotiations, structuring, and execution of partnership agreements, working closely with legal and compliance teams to ensure adherence to regulatory requirements.

  • Collaborate closely with product teams to conduct market research, gather customer feedback, and synthesize insights to inform product development, decision-making, and prioritization.

  • Work in close coordination with engineering, marketing, product and sales teams to integrate partner solutions and align strategies with the company's business objectives.

  • Define and monitor KPIs to gauge the success and impact of partnerships, continuously optimizing strategies based on data-driven insights.

  • Keep up-to-date with industry trends, market dynamics, and emerging technologies to identify new partnership opportunities and maintain a competitive advantage in the market.

You have

  • Demonstrated success in developing and executing strategic partnerships, preferably in the fintech, ad-tech, or related industries.

  • In-depth knowledge of publishers and financial institutions, their business models, and their potential to enhance and complement financial technology solutions.

  • Exceptional negotiation and contract management abilities, including a proven track record of structuring and closing complex partnership agreements.

  • Proficiency in collaborating effectively with cross-functional teams, such as product, engineering, marketing, and sales, to ensure the seamless integration of partner solutions and alignment with corporate objectives.

  • Strong skills in defining and monitoring KPIs to assess the success and impact of partnerships, along with the ability to leverage data-driven insights to refine partnership strategies.

You are

  • Visionary Leader: A dynamic leader who takes initiative and drives success, overcoming challenges with a determination for achieving results.

  • Team Enabler: Empowers individuals to excel and believes that great ideas can originate from anywhere. Attracts talent and fosters diversity and inclusion, embracing varied perspectives and backgrounds.

  • Cultural Champion: Establishes a high standard for a collaborative and ego-free workplace, upholding values of hard work and cooperation.

  • Entrepreneurial Spirit: Possesses an entrepreneurial mindset, with a passion for growth and a proven ability to thrive in a hands-on, adaptable environment, readily embracing change.

  • Effective Communicator and Executive Presence: Exhibits confidence and clarity in communication, capable of earning trust within an organization that values sustainable, long-term growth with real market impact. Inspires teams at all levels and unites them under a common vision, with experience in high-level executive meetings.

  • Cross-Functional Collaborator: Collaborates seamlessly across functions to generate and implement the best ideas as a unified team. Demonstrates extensive experience in successful collaboration with Product and Engineering teams.

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Financial Reporting & Systems Manager

Finance & Accounting Group
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0
more
Atlanta, GA
Full time
Atlanta, GA

About Cardlytics

Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

About the Team

The Corporate Accounting team at Cardlytics keeps the company’s public financials accurate, timely, and audit-ready. We own the close, book critical entries, and partner across the business to support Cardlytics’ card-linked marketing platform that connects brands, banks, and consumers. Known for our attention to detail and collaborative approach, we take pride in getting it right—and getting it done.

About the Position

Cardlytics is seeking a Financial Reporting & Systems Manager to join our Finance team, reporting to the VP, Controller. 

This role is critical to maintaining the integrity, accuracy, and audit-readiness of Cardlytics’ financial reporting, as well as the efficient operation of our finance systems. You will own financial reporting processes, support the implementation of new accounting standards, manage system operations across multiple platforms, and partner with cross-functional teams to resolve issues and drive improvements. We are looking for a highly motivated, detail-oriented, and hands-on team member who thrives in a fast-paced, resource-constrained environment, can navigate complex systems, and enjoys collaborating across the organization.

You will

  • Oversee the preparation and review of financial statements, earnings releases, and other regulatory filings, ensuring proper preparer/reviewer segregation and compliance with GAAP and SOX.

  • Assist with equity filings, including Form 3 and Form 4, and manage related filings as required.

  • Support the development and completion of proxy reports and other equity-related reporting.

  • Serve as the primary owner of all finance systems (Coupa, NetSuite, BlackLine, Workiva, Floqast, etc.), managing system upgrades, integrations, data feeds, reconciliations, and error resolution.

  • Implement new accounting standards and provide accounting research support for complex transactions and reporting questions.

  • Lead initiatives to improve financial reporting processes, system workflows, and internal controls to reduce risk and increase efficiency.

  • Partner with internal and external audit teams, addressing inquiries and ensuring audit readiness.

  • Collaborate with IT and cross-functional stakeholders to resolve system and process issues.

  • Develop and mentor team members, promoting knowledge sharing and ensuring continuity of finance operations.

  • Work on special projects and ad hoc responsibilities as needed to support Finance operations.

You have

  • Bachelor’s Degree in Accounting, Finance, or related field; CPA or equivalent preferred. Experience at a Big 4 firm

  • 4–7+ years of relevant experience in financial reporting and systems management, preferably in a public company environment.

  • Deep understanding of GAAP, internal controls, SOX compliance, and public company reporting requirements.

  • Strong working knowledge of finance systems (Coupa, NetSuite, BlackLine, Workiva, Floqast) and Excel.

  • Proven experience in process improvement, system implementation, and cross-functional collaboration.

You are

  • Self-motivated and able to thrive in a fast-paced, resource-constrained environment.

  • Highly analytical with strong problem-solving skills and attention to detail.

  • Organized and able to manage multiple priorities and projects simultaneously.

  • A collaborative leader who can guide and mentor team members while fostering strong partnerships across Finance and other functions.

  • Comfortable navigating complex systems and processes, identifying risks, and implementing practical solutions.

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Director of Engineering, Commerce AI

Engineering Group
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0
more
Taipei City, TPE
Full time
Taipei City, TPE

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

Location: Taipei office (Hybrid 2-3 days a week)

About the Team
Cardlytics is establishing an engineering hub in Taiwan, and building a productive and innovative engineering team there. This engineering team will be an integral part of the Cardlytics engineering organization. The team will be responsible for the successful software delivery of key products and services, and contribute to the advancement of Cardlytics’ platform and product suite. 

About the Position
Cardlytics is seeking a Director of Engineering to report directly to the Taiwan Site Leader and Senior Director of Engineering. In this role, you will serve as both a technical expert and a people manager, driving the successful delivery of high-impact Machine Learning and Data Services while mentoring, coaching, and fostering career development for engineers. You will collaborate with cross-functional teams to guide your team in designing, developing, and delivering robust, scalable products and services that align with product and business objectives.

This role is ideal for a talented engineering leader who thrives at the intersection of technical expertise and people management, and enjoys working in a dynamic, cross-functional environment while aligning technical execution with business objectives.  

Responsibilities:

  • Lead development and research efforts in building up creative Commerce AI Technologies to outstand the leadership of Cardlytics in the market.

  • Collaborate with cross-functional teams, including product managers, data scientists, and engineers, to transform unstructured and noisy transaction data into advanced, data-centric solutions integrated into our platform.

  • Overseeing project management and Agile Scrum processes to ensure efficient delivery of high-quality products within defined timelines.

  • Ensuring code quality, setting best practices, and driving engineering excellence across all software development processes.

  • Coaching and mentoring engineering team while fostering a culture of collaboration and continuous improvement.

Minimum Qualifications:

  • Master's degree in Computer Science, Data Science, Mathematics or related field

  • 10+ years of experience in the machine learning field and AI applications, including 5+ years managing engineering teams

  • Proficiency in machine learned algorithms, statistical modeling, data preprocessing, and metrics evaluation, with a proven track record of delivering machine learning solutions in a production environment.

  • Proficiency in at least one programming language such as Python, Java, Spark or Scala

  • Skilled in goal setting, coaching, and mentoring junior engineers

  • Excellent communication and collaboration skills in English

Preferred Qualifications:

  • Practical experience in applying machine learning to ranking, recommendation, or predicting clicks and conversions

  • Substantial experience in Agile methodologies and Scrum management, including leading sprints, facilitating daily stand-ups, and ensuring continuous delivery

  • Practical experience with AWS ecosystems (such as SageMaker, EMR, Bedrock) or Databricks for building machine learning and AI applications

  • Experience with large-scale data processing technologies like Scala/Spark, Airflow or real-time systems like Kafka/Kinesis

  • Experience leveraging Generative AI technologies, such as LLM, Prompt engineering, RAG, and Agentic workflow

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Generous annual leave starting at 15 days, plus comprehensive sick, compassionate, and parental leave options

  • Rich supplemental health insurance, paid 100% by the company

  • Robust peer recognition program

  • Quarterly company-wide achievement celebrations and CEO recognition awards

  • Free Calm app subscription to support mental wellbeing

  • Premium in-office amenities, including complimentary lunches and monthly milestone celebrations

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Senior Support Engineer

Customer Experience Group
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0
more
Taipei City, TPE
Full time
Taipei City, TPE

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

Senior Support Engineer

Location: Taipei office (Hybrid, 2-3 days per week)

Work Hours: 10am-7pm Taiwan Time

About the Team

Cardlytics is building an exciting engineering hub in Taiwan to drive new levels of innovation and performance in our global technology organization. As part of this fast-growing team, you’ll work alongside talented, collaborative colleagues who are passionate about solving complex challenges and delivering value at scale. Our Taiwan office is a critical part of Cardlytics’ future, contributing directly to the success of our products and the satisfaction of our customers worldwide.

About the Position

As a Support Engineer, you will play a key role in ensuring the stability and performance of the Cardlytics Rewards Platform. You’ll independently troubleshoot and resolve support tickets, manage complex technical issues, and provide both first- and second-level support for our software, hardware, and network systems. This role involves monitoring system health, maintaining meticulous documentation, collaborating closely with product teams, and communicating updates to customers. You’ll also have opportunities to develop training materials and preventive maintenance routines, all while applying best practices in security and compliance.

Job Responsibilities

  • Issue Resolution: Independently handle and resolve customer support tickets, addressing moderate technical issues with Cardlytics Rewards Platform.

  • Technical Support: Provide both first and second-level support, diagnosing and resolving software, hardware, and network issues.

  • Documentation: Maintain detailed records of troubleshooting steps and customer interactions.

  • Escalation Management: Escalate complex issues with thorough documentation and analysis.

  • System Monitoring: Oversee system performance and manage reports on any downtime or disruptions.

  • Customer Communication: Manage communication with customers regarding issue status and updates.

  • Feedback Loop: Collaborate with product teams to relay customer feedback and suggest improvements.

  • Training and Guidance: Develop comprehensive help guides and training materials for users and internal staff.

  • Preventive Maintenance: Conduct regular preventive maintenance to ensure optimal system performance.

  • Compliance and Security: Adhere strictly to data security and privacy policies.

Technical Expectations

  • Advanced Technical Proficiency: Strong understanding of relevant software, hardware, and network systems.

  • Solid Troubleshooting Skills: Skilled in diagnosing and resolving a range of technical issues.

  • Proficiency in Operating Systems: Well-versed in multiple operating systems such as Windows, macOS, and Linux.

  • Networking Knowledge: Good understanding of advanced networking concepts.

  • Scripting and Automation: Capable of creating scripts for automation and efficiency.

  • Database Management: Proficient in database management and troubleshooting.

  • Application Support: Experienced in supporting and troubleshooting key applications.

  • Security Practices: Knowledgeable in advanced cybersecurity measures.

  • Cloud Technologies: Competent with various cloud services and infrastructures, including AWS and Databricks.

  • Tools and Technologies: Skilled in using advanced support tools and technologies, including but not limited to Datadog, AWS CloudWatch, Sumo Logic, Databricks, and Amazon Athena for monitoring, logging, and analytics.

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Generous annual leave starting at 15 days, plus comprehensive sick, compassionate, and parental leave options

  • Rich supplemental health insurance, paid 100% by the company

  • Robust peer recognition program

  • Quarterly company-wide achievement celebrations and CEO recognition awards

  • Free Calm app subscription to support mental wellbeing

  • Premium in-office amenities, including complimentary lunches and monthly milestone celebrations

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

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