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Senior Manager, Platform Support

Customer Experience Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Team

The Platform Support team ensures the reliable operation of our platform by providing technical assistance to customers and resolving complex platform-related issues. This team plays a vital role in maintaining platform stability, addressing escalations, and ensuring customers receive timely and effective support. Their work directly impacts customer satisfaction and helps drive overall business success by keeping our systems running smoothly.

About the Position

Location: Remote EST Timezone

Cardlytics is seeking a Platform Support Lead to join our team, reporting to the Sr. Director, Integration Consultants. This hybrid role blends hands-on technical support with team leadership, focusing on resolving complex platform issues and leading a small team. The lead will drive process improvements, optimize support workflows, and enhance team performance, making a direct impact on the efficiency and reliability of our support operations and the experience of our customers.

Responsibilities:

  • Lead and manage the Platform Support and Consumer Success teams, providing guidance, coaching, and professional development for team members.

  • Participate in resolving complex technical issues, directly supporting platform-related incidents, and escalating when necessary to ensure SLAs are met.

  • Build and refine processes for platform support and customer success, driving operational efficiency, and reducing reliance on engineering escalations.

  • Work closely with other internal teams such as Engineering, Product, and Sales to ensure customer success and platform stability.

  • Act as a point of contact for critical customer interactions, driving issue resolution, and maintaining high customer satisfaction levels.

  • Develop and track KPIs to measure team performance, identify trends, and provide visibility to leadership on both support outcomes and customer success metrics.

  • Contribute to long-term strategy for platform support and customer success, aligning team goals with overall business objectives.

Minimum Qualifications

  • 5+ years in an enterprise technical support role, with at least 2 years in a leadership position.

  • In-depth knowledge of platform operations, with practical experience in troubleshooting and resolving complex technical challenges. Proficient in shell scripting and coding.

  • Proficiency in Atlassian (Jira, Confluence)

  • Leadership Skills: Proven ability to lead and mentor a team, with strong interpersonal and communication skills.

  • Experience in building, implementing, and improving operational processes to enhance efficiency and team performance.

  • Strong cross-functional communication and teamwork skills to ensure alignment across departments.

  • A passion for delivering exceptional customer experiences and the ability to act as a customer advocate.

Preferred Qualifications

  • Familiarity with cloud infrastructure, DevOps practices, or platform-as-a-service (PaaS) technologies (e.g., AWS, Networking).

  • Familiarity in tools such as Salesforce, Zendesk, DataDog, SQL and AWS

  • Proven track record in process improvement and driving operational efficiency in support functions.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Principal Software Engineer

Engineering Group
;+
0
more
Menlo Park, CA
Full time
Menlo Park, CA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Team:
The Core Data Platform team at Cardlytics is responsible for the data infrastructure that powers the various products and offerings within the company. This team develops high-performance and scalable data platforms, supporting multiple data pipelines to ensure rapid and reliable data ingestion and delivery. The work of this team is critical in providing data services to different teams within the company, enhancing customer loyalty and deepening relationships with our financial institution partners.

About the Position:
Cardlytics is seeking a Principal Software Engineer to join our team, reporting to the Director of Engineering - Core Data Platform Team. In this role, you will develop new data feeds and features, create scalable data platforms, and contribute to building insights products using large amounts of financial data. Your work will directly impact the efficiency and reliability of our data services, supporting various business functions across the organization. This is an exciting opportunity to work with cutting-edge technologies and solve complex data challenges.

Responsibilities:

  • Provide Technical leadership and mentor junior engineers

  • Architecting and developing new applications and features that provide data and data services to different teams within the enterprise, including engineering, data science, analysts, product, management/executives, and other business teams.

  • Creating high-performance and scalable data platforms that can support multiple data pipelines to ingest and deliver data as quickly and reliably as possible.

  • Writing clean, efficient, and maintainable code to ensure software quality.

  • Building insights products using large amounts of financial data.

  • Collaborating with cross-functional teams to identify and prioritize software features.

  • Participating in code reviews to ensure code quality and consistency.

  • Conducting testing, debugging, and troubleshooting of software applications.

  • Participating in the design and implementation of software architecture and infrastructure.

Minimum Qualifications:

  • Master’s degree preferred in Computer Science or related field

  • Bachelor's degree in Computer Science or related field

  • Proven track record in producing maintainable software implementations with highest quality

  • 8+ years of experience in software development

  • Proficiency in at least one programming language such as Scala, Java or Python

  • Experience in mentoring junior engineers and providing technical leadership

  • Experience designing and building large scale distributed system

  • Strong analytical and problem-solving skill

  • Excellent communication and collaboration skills

  • Ability to work independently as well as in a team environment

Preferred Qualifications:

  • Backend software engineer with experience building large scale distributed systems

  • Experience building reporting and scheduler systems

  • Experience working with AWS services, Kafka, EMR, Airflow, Spark, Spark on EKS, Hadoop or similar 

  • Experience building Data Lake with Glue, Hudi, Druid or similar

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

Posting Job Range: $240k - $275k base

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Head of Sales Readiness & Enablement

Sales Group
;+
0
more
New York, NY
Full time
New York, NY

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About Cardlytics

Remember when you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About The Position

Cardlytics is seeking a Head of Sales Readiness + Enablement to develop and execute strategies that enhance the effectiveness and productivity of the sales team. This role involves creating and implementing training programs, sales tools, content, and processes that align with the company’s sales objectives. The ideal candidate will have a strong background in sales, training, and strategic planning, with a focus on driving revenue growth and improving sales performance. Your ability to foster strong relationships, align teams, and drive projects to successful completion will be crucial to your success. You will play an integral role in setting the tone and culture for what great looks like!  

What You’ll Achieve

  • Design, create, and deliver a broad range of sales training programs designed to reduce sales ramp time and increase performance.

  • Establish metrics to measure the impact of sales enablement programs

  • Collaborate with Sales, Product Marketing and Revenue Operations teams to develop a best-in-class sales onboarding and continued enablement program - including product knowledge, sales methodology, and tooling adoption

  • Ensure our sales teams are equipped with the content/skills needed to successfully position the value of Cardlytics across industry verticals and buying personas, manage their books of business/territory plans, and execute deal cycles

  • Build strong relationships with sales leadership to identify needs/skill gaps and build enablement deliverables and content around them.
     

Skills You'll Need To Bring

  • 10+ years of experience building and leading sales enablement programs and teams 

  • Deep understanding and ability to coach on sales competencies, and methodologies 

  • Strong executive presence, including written/verbal communication skills

  • Problem solver who is comfortable operating with ambiguity, autonomy, and taking ownership

  • Cultural carrier, with a strong ability and desire to roll up their sleeves and make an impact 

  • Strong background in sales, training, and strategic planning, with a focus on driving revenue growth and improving sales performance.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$240,000 - $265,000

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Principal Data Scientist

Engineering Group
;+
0
more
Menlo Park, CA
Full time
Menlo Park, CA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About Us:

Cardlytics, Inc. is a leading provider of data-driven advertising solutions, leveraging cutting-edge technology to drive superior marketing performance. Our innovative platform integrates transaction data to optimize audience targeting and enhance advertising strategies. As we continue to evolve and expand our technological capabilities, we are seeking a Principal Data Scientist to join our team and drive advancements in our data-centric AI and machine learning initiatives.

Position Overview:

We are looking for an accomplished Principal Data Scientist with deep expertise in data-centric AI and machine learning to spearhead transformative projects at Cardlytics. The successful candidate will play a crucial role in refining our technologies by converting unstructured and noisy transaction data into structured, actionable insights. This role involves optimizing audience and moment targeting, developing critical measurements and insights for various stakeholders, and contributing to the overall advancement of our data-driven advertising solutions.

Key Responsibilities:

  • Lead research and development efforts in applying AI and machine learning to enhance Cardlytics' technologies.

  • Transform unstructured and noisy transaction data into structured data for better analytics and performance.

  • Optimize audience and moment targeting to drive superior advertising outcomes.

  • Develop and implement critical measurements and insights for publishers, advertisers, and other stakeholders.

  • Collaborate with cross-functional teams to integrate advanced data-centric solutions into our platform.

  • Stay abreast of emerging trends and technologies in AI and machine learning, and apply relevant innovations to Cardlytics' projects.

  • Mentor and guide junior team members, fostering a culture of innovation and excellence.

Qualifications:

  • Ph.D. in Computer Science, Machine Learning, AI, Statistics, Applied Mathematics, or a related field.

  • A minimum of 10 years of industry experience in machine learning and AI applications.

  • Proficiency in at least two programming languages such as Python, Spark Scala, Java, C++, or R.

  • Extensive experience (5+ years) with big data tools including BigQuery, Hive, Athena, Spark, and SparkSQL.

  • Significant experience (5+ years) with machine learning libraries and frameworks such as Scikit-learn, SparkML, PyTorch, TensorFlow, XGBoost, and LibFFM.

  • At least 1 year of experience with MLOps systems such as SageMaker or Databricks MLOps.

  • Strong analytical skills with a proven ability to derive actionable insights from complex data sets.

  • Excellent problem-solving abilities and a track record of successful project execution.

  • Exceptional communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.

Preferred Qualifications:

  • Experience in the advertising technology industry or related fields.

  • Demonstrated ability to lead and manage high-impact projects.

  • Familiarity with additional machine learning tools and platforms.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$195,000-$240,000

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Corp IT Helpdesk Technician II

IT Group
;+
0
more
Menlo Park, CA
Full time
Menlo Park, CA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Team

This IT team of five members supports 500 employees across six offices in two countries. Their responsibilities are AV support, system maintenance, help desk support, and No-Touch Deployment Onboarding. They are pivotal in maintaining seamless connectivity, data security, and technology-driven business processes. Adapting to evolving IT needs, they align technology resources with the company's growth and global presence. Their proactive support ensures efficient operations across all six office locations.

About the Position
Reports to: IT Director
Location: Menlo Park, CA

As a Corp IT Helpdesk Technician II, you will play a critical role in supporting our company's IT infrastructure and providing exceptional customer service to our employees including key Cardlytics executives (CFO, CRO, CTO, etc.).  This role involves a diverse set of responsibilities, including managing Windows and macOS systems, supporting end users and ensuring the smooth operation of our conference Zooms and supporting equipment. You will also participate in an on-call rotation to address critical IT issues outside of regular business hours. Additionally, the position requires on-site presence 5 days a week. 

Responsibilities:

  • Deliver exceptional customer support by responding to help desk tickets and providing timely solutions.

  • Manage and support Mac and Windows systems.

  • Provide expert support for av equipment, including Neat, Poly, BiAmp and Q-SYS systems.

  • Participate in an on-call rotation to address urgent IT issues and minimize downtime.

Minimum Qualifications:

  • 1-2 years experience performing end-user support by serving as a point of contact for employees' technical issues and responding to help desk tickets promptly, diagnosing problems, and providing effective solutions.

  • 1-2 years experience configuring and supporting conference rooms TV, speakers, controllers and other AV equipment.

  • Some experience troubleshooting network infrastructure, including cabling, switches, and Wi-Fi.

  • A customer focused mindset that will work diligently to resolve all issues.

Preferred Qualifications:

  • Familiarity documentation and managing a JSM (Jira Service Management) ticket load.

  • Experience providing exception support to executive level leaders and ICs.

  • Familiarity with building access and security systems like Verkada, Meraki and Brivo.

  • 1-2 years experience administering and using Active Directory & Okta for enterprise single sign-on (SSO).

  • Experience with system management of a hybrid Mac/Windows environment using Autopilot and touchless deployments.

Additional Requirements:

  • Superior work ethic, “customer first” attitude, innovative, and provides “white-glove” treatment to colleagues.

  • Enthusiastic learner, self-motivated, punctual, excels at building relationships, and can work under pressure.

  • Agile problem solver, documents processes effectively; travel requirement less than 25%.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$80,000 - $97,000, plus bonus potential and new hire equity grant

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Software Engineer II

Engineering Group
;+
0
more
Menlo Park, CA
Full time
Menlo Park, CA

About Cardlytics + Bridg
Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital reward programs. Remember that time you got cash back on a cup of coffee through your banking app? That was us! 

Bridg, a division of Cardlytics, is an enterprise data and audience platform that powers the growth of Retail Media. Using our exclusive offline identity resolution capabilities along with clients’ point of sale (POS) data, we help Retailers significantly expand their 1st party data (identifying unknown customers and enriching the understanding of loyalty members), ensure reporting transparency, and create new monetization opportunities working with their Consumer Packaged Goods (CPG) partners. CPG brands and advertisers in turn gain access to verified shopper data across loyalty & non-loyalty customers that powers advanced insights, precision targeting, and closed loop measurement. Join us at the cutting edge as we transform how companies connect with their customers through data.

About the Team
At Bridg, you will be solving complex problems with a business that celebrates innovation and values your contributions. We want you to wake up each day excited to use cutting edge tools/technologies and software development practices. Our platform is a combination of microservices and a large-scale data pipeline (with 10s of billions of points of sale transaction data from major retailers).

About the Position
Reports to: Head of Engineering
Location: Menlo Park, CA

Bridg is seeking to expand our team that owns a highly scalable, data integration, and transformation platform. You will be creating and building the platform that includes ingestion and transformation of data, data governance, machine learning, analytics, and consumer insights. 

Minimum Qualifications

  • BA/BS Degree in computer science, or related field.

  • Strong object oriented programming, preferably Java.

  • Solid understanding of data structures and algorithms.

  • Willingness to learn new skills and work in a collaborative environment.

  • Self starter with excellent communication skills, written and spoken.

Preferred Qualifications

  • Experience with AWS tools and frameworks is a plus.

  • Big data experience, building systems for high performance and scale is a plus.

  • Experience with databases and data warehousing technologies.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$130,000 - $150,000

Benefits and Perks

  • Flexible paid time off plus company holidays 

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education 

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!) 

  • Complementary Calm app subscriptions to support employee mental health

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Director of Engineering, Optimization

Engineering Group
;+
0
more
Menlo Park, CA
Full time
Menlo Park, CA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Team
The Ads Marketplace Optimization team focuses on delivering the best set of offers for every opportunity. By leveraging cutting edge machine learning techniques, the team is moving key metrics for the company and our customers through optimal offer selection/ranking, budget management, pricing.

About the Position
Cardlytics is seeking a Director of Engineering to join our team, reporting to the VP of Engineering.

Director of Engineering, Ads Marketplace Optimization set the vision for the team optimizing on Ads delivery for the Cardlytics Ads marketplace and lead the execution. This hands-on role requires someone with a proven track record in marketplace optimizations and strong experience in Machine Learning techniques used in AdTech. Proven impact on key metrics around user engagement, budget consumption and overall marketplace optimization will be highly valued. This is a critical responsibility which is at the heart of the core business for the company. The ideal candidate will also have strong influence and input on the general machine learning direction for the company.

Responsibilities:
You will:

  • Work effectively with product and engineering teams to set the vision and shape the technical direction for the team and company.

  • Build effective teams by leading, mentoring and growing a team of Machine Learning and Data engineers

  • Lead design and develop of optimization concepts and workflows spanning from prototypes to operating at scale

  • Deliver results by continually monitoring the day-to-day product development lifecycle.  

Minimum Qualifications

  • Masters in Computer Science or equivalent

  • 5+ years experience managing a team of experienced ICs comprising ML Scientists and Engineers

  • 5+ years hands-on experience leveraging machine learning techniques and advancements in industry, with a proven impact on company metrics

  • Demonstrated experience working with product leadership and others to drive a focused technical strategy, and driving positive changes while building trust and credibility across multiple areas of the business.

  • Strong verbal and written communication skills 

Preferred Qualifications

  • PhD in Computer Science or equivalent

  • Proven track record in digital media and ad technology, including ads optimizations

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

Salary Range: 260k - 285k

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Director of Product Management - Identity Resolution Product

Product Group
;+
1
more
Menlo Park, CA
Full time
Menlo Park, CA
Los Angeles, CA

About Cardlytics + Bridg
Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital reward programs. Remember that time you got cash back on a cup of coffee through your banking app? That was us! 

Bridg, a division of Cardlytics, is an enterprise data and audience platform that powers the growth of Retail Media. Using our exclusive offline identity resolution capabilities along with clients’ point of sale (POS) data, we help Retailers significantly expand their 1st party data (identifying unknown customers and enriching the understanding of loyalty members), ensure reporting transparency, and create new monetization opportunities working with their Consumer Packaged Goods (CPG) partners. CPG brands and advertisers in turn gain access to verified shopper data across loyalty & non-loyalty customers that powers advanced insights, precision targeting, and closed loop measurement. Join us at the cutting edge as we transform how companies connect with their customers through data.

About the Position
This role requires a visionary leader with a strong background in product management, a deep understanding of identity resolution technologies, and the ability to drive cross-functional teams to deliver innovative solutions. The Director of Product Management will be responsible for the end-to-end product lifecycle, from ideation to launch, ensuring the product meets market needs and business objectives.

Bridg is seeking a Director of Product Management to join our team, reporting to the Head of Product to lead the development and growth of our Identity Resolution Product.

Responsibilities:
 

Product Strategy and Vision:

  • Develop and communicate a clear product vision and strategy for the Identity Resolution Product.

  • Define and prioritize product features, enhancements, and roadmap in alignment with business goals.

  • Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation.

Customer Focus:

  • Develop a deep understanding of customer needs, pain points, and use cases through direct interaction and feedback.

  • Ensure the product delivers exceptional user experiences and meets customer expectations.

Product Development:

  • Lead the product development process, working closely with engineering and other cross-functional teams.

  • Define product requirements, user stories, and acceptance criteria.

  • Oversee the design and implementation of scalable, reliable, and secure identity resolution solutions.

  • Define and track key performance indicators (KPIs) to measure product success and impact.

Stakeholder Management:

  • Collaborate with key stakeholders, including sales, marketing, customer support, and executive leadership, to ensure alignment and successful product launches.

  • Act as the primary point of contact for all product-related inquiries and decisions.

Minimum Qualifications
 

  • Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. Master’s degree preferred.

  • 8+ years of experience in product management.

  • Proven track record of successfully launching and managing software products, preferably in the identity resolution or related domain.

  • Strong understanding of identity resolution technologies, data matching algorithms, and data privacy regulations.

  • Excellent leadership, communication, and interpersonal skills.

  • Strong analytical and problem-solving abilities.

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications
 

  • Experience with data science and machine learning applications in identity resolution.

  • Knowledge of identity verification, fraud prevention, and cybersecurity.

  • Familiarity with cloud-based platforms and technologies.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$220,000 - $250,000

Benefits and Perks

  • Flexible paid time off plus company holidays 

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education 

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!) 

  • Complementary Calm app subscriptions to support employee mental health

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Partner Lead

Sales Group
;+
1
more
NY Remote, NY
Full time
NY Remote, NY
CA Remote, CA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Position
Cardlytics is looking for a Partner Lead to join our fast-growing Specialty Retail and DTC advertising business. In this role you will leverage purchase insights to help advertisers identify opportunities to increase market share, drive sales, and measure the impact of their investment in true ROI. We are looking for high-performing sales leaders that bring positivity to the table, helping to set the tone and culture for what great looks like! In this role you must be adept at leveraging data driven insights and a consultative sales approach to produce results. You are tired of the same old mousetrap for ads and are passionate about selling solutions that make a significant and measurable impact on your customer's bottom line.

Cardlytics is seeking a Partner Lead to join our team, reporting to the VP, Industry Lead.

Responsibilities:

  • Use your experience within the media or technology industry to secure new business wins, and drive growth from customers, that creates win-win situations

  • Develop an account level strategy driving new business, onboarding customers and being in-market (eg conferences & events) to exceed revenue goals and lead long-term growth for Cardlytics

  • Create and deliver compelling sales presentations & story-telling with confidence

  • Work with Cardlytics’ vast purchase data set as well as the analytics team to uncover insights and recommendations that will deepen our partnership with advertisers

  • Partner with revenue operations, sales development, and customer success to strategically engage, onboard and grow customers by developing joint learning plans. 

  • Foster existing customer relationships while engaging "upwards" and "out" with new stakeholders and decision makers 
     

Minimum Qualifications

  • Digital advertising experience, with 6+ years of successfully growing revenue through the development of long-term strategic partnerships

  • Experience solving complex issues with a combination of financial acuity, long-term vision, and data-driven approaches

  • Data-driven selling or marketing experience, comfortable with business performance metrics and basic statistical analysis

  • Experience guiding decisions at the highest levels and a demonstrated ability to find common ground and align stakeholders and teams with conflicting agendas

  • Experience in preparing and giving business reviews to both internal leadership as well as advertiser senior leadership
     

Preferred Qualifications

  • A collaborator who will partner across external and internal teams to drive revenue and expand adoption of Cardlytics' solutions by our customers

  • Data driven and accountable for quarterly and annual revenue goals, pipeline management, and growth

  • Able to coordinate multiple resources, priorities, and deadlines, while keeping an eye on the strategic objective

  • A superior relationship builder and exceptional consultative seller with a passion and hunger to win

  • A strategic thinker who focuses on larger, longer-term issues and defines evolving future opportunities, integrating your client's initiatives and their implications

  • Curious and passionate for any opportunity to statistically prove the bottom-line profitability of advertising

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$140,000 - $170,000

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Partner Lead

Sales Group
;+
1
more
New York, NY
Full time
New York, NY
Atlanta, GA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Position
The Partner Lead is an integral part of the Emerging sales team. Our team is in build and rebuild mode and this role has the opportunity to make a huge impact on the team’s success. They must be capable of developing strong relationships with their clients, deeply understanding their clients marketing objectives, creating and executing on strategic business plans to achieve those objectives, and ultimately maximizing the business opportunity for their clients and Cardlytics.


Cardlytics is seeking a Partner Lead to join our team, reporting to the VP, Industry Lead.


Responsibilities:

  • Use your experience within the media or technology industry to secure new business wins, and drive growth from customers, that creates win-win situations

  • Develop an industry relevant strategy driving new business,onboarding customers and being in-market (eg conferences & events) to exceed revenue goals and lead long-term growth for Cardlytics

  • Create and deliver compelling sales presentations & story-telling with confidence

  • Work with Cardlytics’ vast purchase data set as well as the analytics team to uncover insights and recommendations that will deepen our partnership with advertisers

  • Partner with revenue operations, sales development, and customer success to strategically engage, onboard and grow customers by developing joint learning plans. 

  • Foster existing customer relationships while engaging "upwards" and "out" with new stakeholders and decision makers 


Minimum Qualifications

  • Digital advertising sales, with 3+ years of meeting and exceeding revenue targets
    primarily through hunting new business and developing long-term strategic partnerships

  • Leveraging CRM tools to create and manage a pipeline that is consistently updated and accurate

  • Data-driven selling, and you’re comfortable with business and media performance metrics

  • Influencing decisions up and across an organization through excellent listening, verbal and written communication, and presentation skills


Preferred Qualifications

  • Results-oriented with a relentless focus on pipeline growth and revenue attainment

  • A collaborator who can effectively partner across external and internal organizational teams

  • Organized and able to coordinate multiple resources, priorities, and deadlines

  • A strategic thinker who focuses on longer-term issues and opportunities to grow partnerships

  • In love with data, and curious and passionate for any opportunity to prove the bottom-line profitability of advertising

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$100,000 - $125,000

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

Principal Applied Scientist

Engineering Group
;+
0
more
Remote, US
Full time
Remote, US, GA

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Team:

The Ads Marketplace team at Cardlytics comprises a dynamic group of scientists and engineers dedicated to rethinking and redefining ad delivery and optimization at scale. Our work directly impacts millions of customers daily, driving innovation and effectiveness in how advertising reaches its audience.

About the Position:

As an Applied Scientist in the Ads Marketplace team you will play a crucial role in developing sophisticated models that address key challenges in digital advertising. You will use advanced machine learning techniques to improve offer ranking, personalize user experiences, and predict user behaviors, such as clicks and conversions, thereby enhancing targeting accuracy and increasing advertising ROI.

Responsibilities:

  • Develop and refine machine learning models for ranking, personalization, click and conversion prediction.
  • Analyze large datasets to identify trends and insights that can be leveraged to improve model performance and advertising outcomes.
  • Collaborate with engineering teams to integrate models into our production systems and ensure they scale effectively.
  • Conduct A/B testing and other statistical analyses to validate model effectiveness and business impact.
  • Continuously monitor model performance and make adjustments as market conditions change.
  • Collaborate with cross-functional teams to understand business needs and deliver comprehensive data-driven solutions.
  • Mentor junior scientists and contribute to the team’s knowledge base by staying current with industry trends and advancements in machine learning and data science.

Minimum Qualifications:

  • PhD or Master’s degree in Computer Science, Data Science, Statistics, or a related field.
  • Experience in developing machine learning models for digital advertising.
  • Proficiency in statistical programming languages such as Python, R, or Scala and experience with ML frameworks like TensorFlow or PyTorch.
  • Strong problem-solving skills and the ability to work in a dynamic and fast-paced environment.
  • Excellent communication skills, with the ability to translate complex technical details into clear business insights.

Preferred Qualifications:

  • Demonstrated expertise in predictive modeling techniques and their application to digital advertising problems.
  • Experience building Learning to Rank (LTR) models.
  • Experience with real-time systems and large-scale data processing technologies like Spark, Hadoop, or Kafka.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

Industry Lead

Sales Group
;+
0
more
New York, NY
Full time
New York, NY

About Cardlytics
Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Position

The Industry Lead at Cardlytics is responsible for developing and executing a cohesive industry strategy that adds value for our customers. This role involves building and managing VP+ client relationships with key accounts to drive growth, collaborating with cross-functional teams to secure new clients and expand existing relationships, and developing industry thought leadership based on our purchase insights and customer trends. The Industry Lead will also provide regular business reporting to stakeholders, hire and develop top talent, influence the product roadmap by highlighting client needs, and foster a collaborative and motivated team environment.

Experience

  • 10 + years + successfully growing revenue through the development of strategic partnerships within digital advertisers w a heavy focus on retail

  • Leading high performing enterprise sales teams; hiring, coaching, developing and retaining top talent 

  • Revenue management experience- building industry plans, quotas, pipeline management and opex to achieve goals

  • Experience in leading cross-functional teams to deliver against client problems (driving internal culture, alignment and accountability)

  • Conducted annual (ideally multi-year) joint business planning & contracts with clients (and has a playbook) 

  • Influencing decisions at the highest level with client (VP+) to create win-win outcomes 

  • Partnered with Marketing & Enablement teams to create joint plans to support teams and deliver on client & revenue goals

  • Understand financial metrics that drives their clients business, and the pipeline metrics that drives their own business and people 

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and Partner-first

  • Act with Urgency and Focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort 


Compensation

At Cardlytics salary ranges are determined based on factors such as role, level, and location. Individual compensation may be determined by relevant skills, experience, education, training, and other role-specific criteria. This salary range will be narrowed during the interview process based on a number of the aforementioned factors.The base salary range provided below does not include bonuses and additional benefits.


The annual US base salary range for this role is:

$210,000 - $265,000

Benefits and Perks      

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.       

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